ABOUT DELIVERY

 

·    General

·    Delivery in Europe

·    Delivery for rest of the world

·    Customs requirements outside European Union

·    Track & Trace

 

 

GENERAL

 

Netherlands-at-Home will send your order to any country in the world using PostNL. The delivery charge you pay depends on the total weight of the order. The product weights shown on this site are gross weights, including packaging.

Netherlands-at-Homehas arranged substantial contract discounts with PostNL, based on the huge volume of orders we dispatch each year. We pass these discounts on to our customers and can therefore offer attractive flat-rates delivery charges to most countries of the European Union.

 

 

DELIVERY IN EUROPE

 

The average delivery times shown below exclude the time required to fill your order, for which you should allow an extra two to four working days. Moreover, these delivery times are indicative; we cannot provide any guarantees. There can be unforeseen delays which are entirely beyond our control.

Zone

Delivery charges

Country

Delivery time in days (Please allow an additional 2 to 4 working days to fill your order)

Zone 1

0-20 KG: 10 euro

 

Netherlands
Belgium
Germany
France (incl. Corsica and Monaco, excl Andorra)
Luxembourg
United Kingdom (excl. Gibraltar and Channel Islands, including Northern Ireland)

1 day
1 day
2 days
2-3 days

2 days

2-3 days

Zone 2

0-20 KG: 15 euro

 

Denmark (excluding Greenland and Faroe Islands)
Austria

2-3 days

2-4 days

Zone 3

0-20 KG: 17,50 euro

 

Italy (excl. San Marino and Vatican City)
Spain (including Balearic Islands, excl Canary Islands)
Sweden

4-5 days
3-5 days 

2-4 days

Zone 4

0-20 KG: 20 euro

 

Finland
Hungary
Ireland
Poland
Portugal (including Azores and Madeira)
Slovenia
Slovakia
Czech Republic

 

4-5 days
3-5 days
3-4 days
3-5 days
3-5 days
4-5 days
3-5 days
3-5 days

Zone 5

0-20 KG: 30 euro

 

Bulgaria
Estonia
Latvia
Lithuania
Romania

 

4-5 days
5 days
4-5 days
4-5 days
4-5 days

Zone 6

0-5 KG: 25 Euro
5-10 KG: 30 Euro
10-15 KG: 40 Euro
15-20 KG: 50 Euro

Albania, Andorra, Bosnia and Herzegovina, Cyprus, Faroe countries, Gibraltar, Greece, 
Greenland, Iceland, Serbia, Montenegro, 
Channel Islands, Croatia, Liechtenstein, 
Macedonia, Malta, Moldova, Norway, 
Ukraine, San Marino, Turkey, Vatican City, 
Belarus and Switzerland

Shipping to Zone 6 is possible, the delivery time varies by country.

 

 

 

DELIVERY FOR REST OF THE WORLD

The average delivery times shown below exclude the time required to fill your order, for which you should allow an
extra two to four working days. Moreover, these delivery times are indicative; we cannot provide any guarantees. 
There can be unforeseen delays (e.g. at customs) which are entirely beyond our control. 

Zone

Delivery charges

Country

Delivery time in days (Please allow an additional 2 to 4 working days to fill your order)

Zone 7

0 - 5   KG: 25 Euro
5 - 7   KG: 30 Euro
7 - 9 KG: 40 Euro
9 - 11 KG: 55 Euro
11 - 13 KG: 60 Euro
13 - 16 KG: 75 Euro
16 - 19 KG: 85 Euro
19 - 20 KG: 100 Euro

 

China

8-15 days

Zone 8

0 - 5   KG: 30 Euro
5 - 7   KG: 35 Euro
7 - 9 KG: 45 Euro
9 - 11 KG: 60 Euro
11 - 13 KG: 65 Euro
13 - 16 KG: 80 Euro
16 - 19 KG: 90 Euro
19 - 20 KG: 105 Euro

 

Hongkong

5-7 days

Zone 9

0 - 2   KG: 30 Euro
2 - 4   KG: 40 Euro
4 - 6   KG: 50 Euro
6 - 8   KG: 60 Euro
8 - 10 KG: 70 Euro
10 - 12 KG: 80 Euro
12 - 14 KG: 90 Euro
14 - 16 KG: 100 Euro
16 - 18 KG: 110 Euro
18 - 20 KG: 120 Euro

 

Rest of the world

Australia: 6-8 days
Brazil:   6-9 days
Canada:5-6 days
Japan: 4-5 days
New Zealand: 6-9 days
United States: 4-7 days
South Africa: 8-10 days

Shipping to other country's is possible, the delivery time varies by country.

 

 

CUSTOMS REQUIREMENTS OUTSIDE THE EUROPEAN UNION

It is possible that your order may be subject to import duty and/or VAT in the destination country. These costs are your responsibility. The precise requirements vary from one country to another and are subject to regular changes. You should ascertain whether you will be required to pay additional charges, and if so how much, before placing your order.

 

 

TRACK & TRACE

 

All orders are sent using PostNL. As soon as we dispatch your order, you will receive an e-mail with a unique reference code which can be used to follow the progress of the package using the PostNL track & tracewebsite.